FAQs
Water Doctor
What are cation exchange water softeners?
Traditional water softeners operate as cation exchange devices. Through cation exchange, also known as base exchange, sodium or hydrogen molecules replace calcium or magnesium molecules. This exchange balances the electrical charge in the water, resulting in softened water.Is acidic water bad for you?
Water with a pH level below 6.5 is considered acidic and corrosive. This type of water can leach metals such as copper, lead, and zinc from your pipes and fixtures. The result is water with a metallic taste, stained laundry, and discoloration on sinks and toilets.What water treatments does my home's water supply need?
Our certified water quality professionals can visit your home to inspect and test your water. We assess pH levels, check for iron content, collect samples for bacterial testing, and perform additional analyses as needed.What is causing the orange stains in my toilet and bathtub?
Orange staining around the waterline in toilets and bathtubs results from mineral deposits present in hard water. You can remove this discoloration by scrubbing the affected areas with a stiff-bristled brush and a paste made from baking soda and vinegar.What is hard water?
Hard water contains elevated levels of dissolved minerals. It develops when water gradually moves through limestone and chalk deposits underground. These deposits consist primarily of calcium and magnesium carbonates, which create the white residue visible on bathtubs, sinks, and fixtures.I have a water softener. Do I need a water filtration system, too?
Water softeners enhance the quality of water used for bathing and household cleaning. However, they do not filter drinking water in the same way that reverse osmosis systems and ultraviolet light sterilizers do, and they cannot remove many potential contaminants from your water supply. If you have a water softener, you may want to add a water filtration system to ensure your drinking water is safe. The Water Doctor team can provide you with soft water for cleaning and bathing while also delivering filtered water for drinking and cooking.How do I remove sulfur from water?
A rotten egg odor in your well water indicates elevated levels of hydrogen sulfide, which originates from decomposing organic material. Other factors can also cause sulfur odors. Contact our staff to receive a helpful information sheet. A water treatment professional can eliminate this odor using various methods, including activated carbon filters, ion exchange, oxidizing filtration, and other techniques.Is sulfur dangerous?
Low concentrations of sulfur typically do not cause harm, but elevated levels can lead to diarrhea and dehydration. Therefore, it is advisable to have it removed from your water supply.What is a chemical injection feeder?
These systems introduce small, controlled amounts of chemicals into your water as it flows from your well through your plumbing system. Chemical injection feeders may be utilized to treat acidic water or eliminate odors. Water Doctor typically prefers natural mineral acid neutralizers, though we do employ chemical injection feeders for commercial applications.How does reverse osmosis work?
Reverse osmosis systems utilize a high-pressure pump to push water through a semipermeable membrane. As water passes through this membrane, the system filters out approximately 75% to 95% of chlorine, dissolved solids, and various other chemicals and particles.


